Cross Townsend Black Lacquer Rollerball and Fountain Pen Set
- Average Shipping Time: 4-5 Business Days
- Free USA Shipping
- No Order Minimums!
- Free Personalization
- Bulk Discounts Available View Tiers
- Rush Production
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- Free USA Shipping
- No Order Minimums!
- Free Personalization
- Bulk Discounts Available View Tiers
- Rush Production
- Twist-action ballpoint and capped medium 18kt pure gold nib fountain pen
- Twin black lacquer finish and 23 kt gold appointments with black ink
- AT Cross brand pens ship in a single luxury gift box
- Personalization shows gold
- Lifetime Mechanical Warranty by Cross
- Gift for promotions, executives, legal professionals, officers, men, and women
- Length - 5.88 inches (Fountain), 5.88 inches (Rollerball)
- Thickness - 1.25 inches (Fountain), 1.445 inches (Rollerball)
- Weight - 1.25 oz (Fountain), 1.445 oz (Rollerball)
- Manufacturer SKU - 576-MD, 575
Refill Information - Part No. 8921, 8523
- Ink Color - Black
- Point Size - Medium
When will I get my order?
10 business days or less.
Our standard engraving time is 2 business days. Free standard shipping in the United States is processed via USPS and has a transit time of 4 - 8 business days.
Need it faster?
You can skip the wait by selecting Rush Production to ensure that your order will ship within one business day by selecting this checkbox on eligible products as you enter your order: 
Rush orders received by 1:00 pm EST will ship on the same day from Virginia.
Shipping can also be expedited to a faster method at checkout.
If you upgraded your engraving time or shipping speed, you can estimate delivery by adding the two numbers together. Don't worry, we will send you all the specific details and tracking as we process your order.
Return Policy
We want you to be happy with your product!
Within 30 days of your order, we offer a 100% refund if a product was faulty or damaged in shipping and replacement is out of the question. While extremely rare, if we make a mistake we will also refund or replace the item.
Since our orders are custom engraved specifically as you request, we do not accept preferential returns. Once the item is personalized for you, it cannot be reused or restocked. For our part, we will engrave the text exactly as entered, including capitalization and punctuation.
In some cases, we are able to provide replacement caps for your item at a nominal charge. Contact us if you would like to pursue this option.
Dayspring Pens only passes on the Cross Pen Warranty. We do not directly warranty or process warranties for Cross pens, nor offer repair parts or services. All warranty claims MUST be made directly with Cross pens as detailed below.Â
We take personal pride in our products and your satisfaction is our primary concern.  All Cross pens are unquestionably guaranteed for life.   If you have a product that is in need of repair please visit the Cross repairs page for information.
If you have any questions about our online warranty service, or any other questions about repairing or servicing your Cross products, feel free to contact a Customer Service Representative by telephone 1.800.561.1621.
Cross Writing Instruments Full Perpetual Warranty Guarantee
All Cross writing instruments and desk set pen holder mechanisms are unquestionably guaranteed against mechanical failure, regardless of age.
Any Cross product or part requiring service under this warranty will be repaired or replaced at no charge when received at our factory from the consumer (postage and insurance are the responsibility of the consumer, and shipping and handling fees may apply). Any such product that is no longer in production and cannot be repaired will be replaced by a comparable Cross product. Leads, erasers and ink refills exhausted in the course of normal use, and emblems and other customized decorations, are excluded from this warranty; also excluded are fountain pen nibs and other parts damaged from impact, unreasonable use or obvious abuse. The Cross guarantee extends our assurance of a lifetime of writing pleasure to every owner of a Cross writing instrument.Â
This warranty gives you the specific legal rights, and you may have other rights which vary from state to state or jurisdiction to jurisdiction.
Warning: Pen caps can obstruct breathing. Keep out of mouth. This product in not intended for children. Applicable to stylus tips: In no event shall Cross be liable for incidental or consequential damages of any kind or character including, without limitation, physical damage to the surface of personal digital assistants or hand-held PCs. Some states and jurisdictions do not allow the exclusion of incidental or consequential damages, so the above exclusions may not apply to you.
To obtain warranty service within the U.S. or Canada contact:
A.T. Cross Company
Attn: Service Department
One Albion Road
Lincoln, RI 02865
Customers are advised to obtain insurance against loss or damage when shipping products to Cross. Without proof of shipment, Cross cannot replace product it does not receive.
Â
Details
Features
- Twist-action ballpoint and capped medium 18kt pure gold nib fountain pen
- Twin black lacquer finish and 23 kt gold appointments with black ink
- AT Cross brand pens ship in a single luxury gift box
- Personalization shows gold
- Lifetime Mechanical Warranty by Cross
- Gift for promotions, executives, legal professionals, officers, men, and women
Specifications
- Length - 5.88 inches (Fountain), 5.88 inches (Rollerball)
- Thickness - 1.25 inches (Fountain), 1.445 inches (Rollerball)
- Weight - 1.25 oz (Fountain), 1.445 oz (Rollerball)
- Manufacturer SKU - 576-MD, 575
Refill Information - Part No. 8921, 8523
- Ink Color - Black
- Point Size - Medium
Shipping & Returns
When will I get my order?
10 business days or less.
Our standard engraving time is 2 business days. Free standard shipping in the United States is processed via USPS and has a transit time of 4 - 8 business days.
Need it faster?
You can skip the wait by selecting Rush Production to ensure that your order will ship within one business day by selecting this checkbox on eligible products as you enter your order:
Rush orders received by 1:00 pm EST will ship on the same day from Virginia.
Shipping can also be expedited to a faster method at checkout.
If you upgraded your engraving time or shipping speed, you can estimate delivery by adding the two numbers together. Don't worry, we will send you all the specific details and tracking as we process your order.
Return Policy
We want you to be happy with your product!
Within 30 days of your order, we offer a 100% refund if a product was faulty or damaged in shipping and replacement is out of the question. While extremely rare, if we make a mistake we will also refund or replace the item.
Since our orders are custom engraved specifically as you request, we do not accept preferential returns. Once the item is personalized for you, it cannot be reused or restocked. For our part, we will engrave the text exactly as entered, including capitalization and punctuation.
In some cases, we are able to provide replacement caps for your item at a nominal charge. Contact us if you would like to pursue this option.
Warranty Information
Dayspring Pens only passes on the Cross Pen Warranty. We do not directly warranty or process warranties for Cross pens, nor offer repair parts or services. All warranty claims MUST be made directly with Cross pens as detailed below.Â
We take personal pride in our products and your satisfaction is our primary concern.  All Cross pens are unquestionably guaranteed for life.   If you have a product that is in need of repair please visit the Cross repairs page for information.
If you have any questions about our online warranty service, or any other questions about repairing or servicing your Cross products, feel free to contact a Customer Service Representative by telephone 1.800.561.1621.
Cross Writing Instruments Full Perpetual Warranty Guarantee
All Cross writing instruments and desk set pen holder mechanisms are unquestionably guaranteed against mechanical failure, regardless of age.
Any Cross product or part requiring service under this warranty will be repaired or replaced at no charge when received at our factory from the consumer (postage and insurance are the responsibility of the consumer, and shipping and handling fees may apply). Any such product that is no longer in production and cannot be repaired will be replaced by a comparable Cross product. Leads, erasers and ink refills exhausted in the course of normal use, and emblems and other customized decorations, are excluded from this warranty; also excluded are fountain pen nibs and other parts damaged from impact, unreasonable use or obvious abuse. The Cross guarantee extends our assurance of a lifetime of writing pleasure to every owner of a Cross writing instrument.Â
This warranty gives you the specific legal rights, and you may have other rights which vary from state to state or jurisdiction to jurisdiction.
Warning: Pen caps can obstruct breathing. Keep out of mouth. This product in not intended for children. Applicable to stylus tips: In no event shall Cross be liable for incidental or consequential damages of any kind or character including, without limitation, physical damage to the surface of personal digital assistants or hand-held PCs. Some states and jurisdictions do not allow the exclusion of incidental or consequential damages, so the above exclusions may not apply to you.
To obtain warranty service within the U.S. or Canada contact:
A.T. Cross Company
Attn: Service Department
One Albion Road
Lincoln, RI 02865
Customers are advised to obtain insurance against loss or damage when shipping products to Cross. Without proof of shipment, Cross cannot replace product it does not receive.
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Bulk Discounts
Orders of quantity receive a discount. The updated pricing is reflected once the items are added to the cart. Quantity discounts are applied on the product level.
| Â Quantity | Discount |
| 2 - 9 | 4% |
| 10 - 49 | 6% |
| 50 - 99 | 8% |
| 100+ | 10% |
Our Process
Once you place your order, your exact information goes into our engraving system to ensure there is no change from what you entered.
Engraving Your Order
Once we are ready to process your order, we select the pen you requested from our shelves. Next, we align your pen on the tray of our machine, and begin the marking process. In less than a minute, your pen is engraved perfectly. Engraving is not like any other decoration, it is a permanent personalization that will never wear off or fade.
Finishing Your Order
After we complete the engraving process, we hand polish the pen and place it in a quality gift box. From there your order goes to our packing station where it is inspected, packed, and prepared for shipment by the method of your choosing. At the end of the day, your order is picked up by the carrier service and on its way home to you.
