Warranty Information

As an authorized retailer for every fine pen brand we carry, Dayspring Pens ensures that all purchases come with the full manufacturer's warranty. Your investment in a quality writing instrument is protected by the same comprehensive coverage you would receive if purchasing directly from the manufacturer.

Our Warranty Promise

When you purchase from Dayspring Pens, you receive authentic products backed by genuine manufacturer warranties. Each pen brand maintains its own warranty terms and service procedures, typically covering manufacturing defects, mechanical failures, and material flaws that occur under normal use. Warranty periods vary by manufacturer, generally ranging from one to three years for mechanical components, with some brands offering lifetime coverage on specific parts.

Warranty Service Process

Should you need warranty service, claims are processed directly through the manufacturer's authorized service centers to ensure expert care for your writing instrument. We're here to help facilitate this process—simply retain your Dayspring Pens receipt or order confirmation as proof of purchase, and contact us if you need assistance connecting with the appropriate manufacturer's warranty department. Our customer service team is knowledgeable about each brand's specific warranty procedures and will guide you through the necessary steps.

Please note that warranties typically do not cover normal wear and tear, accidental damage, lost components, or cosmetic changes resulting from regular use. For detailed warranty terms specific to your pen's brand, we encourage you to review the manufacturer's documentation included with your purchase or contact our team for clarification.

Manufacturer Directory

Cross Pens

Dayspring Pens

Fisher Pens

Parker Pens

Pilot Pens

Waterman Pens