Cross Calais Rollerball Pen - Matte Metallic Crimson
- Average Shipping Time: 4-5 Business Days
- Free USA Shipping
- No Order Minimums!
- Free Personalization
- Bulk Discounts Available View Tiers
- Rush Production
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- Free USA Shipping
- No Order Minimums!
- Free Personalization
- Bulk Discounts Available View Tiers
- Rush Production
- Capped rollerball pen
- Matte Metallic Crimson Red body and cap with black ink
- Comes in a Cross brand gift box
- Free line of engraving shows light brass
- Lifetime Mechanical Warranty by Cross
- Perfect gift to honor educators, graduates, and colleagues
- Length - 5.33 inches
- Thickness - 1.025 inches
- Weight - 1.025 oz
- Manufacturer SKU - AT0115-19
Refill Information - Part No. 8523
- Ink Color - Black
- Point Size - Medium
When will I get my order?
10 business days or less.
Our standard engraving time is 2 business days. Free standard shipping in the United States is processed via USPS and has a transit time of 4 - 8 business days.
Need it faster?
You can skip the wait by selecting Rush Production to ensure that your order will ship within one business day by selecting this checkbox on eligible products as you enter your order: 
Rush orders received by 1:00 pm EST will ship on the same day from Virginia.
Shipping can also be expedited to a faster method at checkout.
If you upgraded your engraving time or shipping speed, you can estimate delivery by adding the two numbers together. Don't worry, we will send you all the specific details and tracking as we process your order.
Return Policy
We want you to be happy with your product!
Within 30 days of your order, we offer a 100% refund if a product was faulty or damaged in shipping and replacement is out of the question. While extremely rare, if we make a mistake we will also refund or replace the item.
Since our orders are custom engraved specifically as you request, we do not accept preferential returns. Once the item is personalized for you, it cannot be reused or restocked. For our part, we will engrave the text exactly as entered, including capitalization and punctuation.
In some cases, we are able to provide replacement caps for your item at a nominal charge. Contact us if you would like to pursue this option.
Dayspring Pens only passes on the Cross Pen Warranty. We do not directly warranty or process warranties for Cross pens, nor offer repair parts or services. All warranty claims MUST be made directly with Cross pens as detailed below.Â
We take personal pride in our products and your satisfaction is our primary concern.  All Cross pens are unquestionably guaranteed for life. If you have a product that is in need of repair please visit the Cross repairs page for information, call 800-282-7677, or email customerservice@cross.com. Â
Cross Writing Instruments Full Perpetual Warranty Guarantee
All Cross writing instrument mechanisms are unquestionably guaranteed against mechanical failure, regardless of age. Mechanical failure is defined as a defective product or a product unable to function as a result of construction or workmanship when used in accordance with the Care & Use Instructions. A.T. Cross shall have the right to determine if the item is defective and, at its option, replace it with a similar or equivalent item. For a replacement, the defective product must be returned to A.T. Cross at customer’s expense (shipping and insurance fees), plus there is an additional handling fee for processing. Customers are advised to obtain insurance against loss or damage when shipping products to A.T. Cross. Without proof of shipment, Cross cannot replace product it does not receive. Please review the below information fully.
This warranty gives you specific legal rights, and you may have other rights which vary from country to country, state to state or jurisdiction to jurisdiction.
Exclusions from warranty include: Normal wear and tear, stains, discolorations or scratches. Damage caused by any accident, fire, theft, flood, or other causes beyond our control. Damage caused by ink leaks to textiles, apparel or other personal property. Damage caused by misuse, abuse and/or negligence. Damage resulting from repairs or manipulations carried out by unauthorized or non-qualified repair/service personnel. Leads, erasers and ink refills exhausted in the course of normal use, damaged fountain pen nibs, emblems and other customized decorations. Damage caused by the use of refills or ink cartridges other than those produced by Cross.
Warning: Pen caps can obstruct breathing. Keep out of mouth. This product in not intended for children. Applicable to stylus tips: In no event shall Cross be liable for incidental or consequential damages of any kind or character including, without limitation, physical damage to the surface of personal digital assistants or hand-held PCs. Some states and jurisdictions do not allow the exclusion of incidental or consequential damages, so the above exclusions may not apply to you.
To obtain warranty service within the U.S. or Canada visit AT Cross.
Customers are advised to obtain insurance against loss or damage when shipping products to Cross. Without proof of shipment, Cross cannot replace product it does not receive.
Details
Features
- Capped rollerball pen
- Matte Metallic Crimson Red body and cap with black ink
- Comes in a Cross brand gift box
- Free line of engraving shows light brass
- Lifetime Mechanical Warranty by Cross
- Perfect gift to honor educators, graduates, and colleagues
Specifications
- Length - 5.33 inches
- Thickness - 1.025 inches
- Weight - 1.025 oz
- Manufacturer SKU - AT0115-19
Refill Information - Part No. 8523
- Ink Color - Black
- Point Size - Medium
Shipping & Returns
When will I get my order?
10 business days or less.
Our standard engraving time is 2 business days. Free standard shipping in the United States is processed via USPS and has a transit time of 4 - 8 business days.
Need it faster?
You can skip the wait by selecting Rush Production to ensure that your order will ship within one business day by selecting this checkbox on eligible products as you enter your order:
Rush orders received by 1:00 pm EST will ship on the same day from Virginia.
Shipping can also be expedited to a faster method at checkout.
If you upgraded your engraving time or shipping speed, you can estimate delivery by adding the two numbers together. Don't worry, we will send you all the specific details and tracking as we process your order.
Return Policy
We want you to be happy with your product!
Within 30 days of your order, we offer a 100% refund if a product was faulty or damaged in shipping and replacement is out of the question. While extremely rare, if we make a mistake we will also refund or replace the item.
Since our orders are custom engraved specifically as you request, we do not accept preferential returns. Once the item is personalized for you, it cannot be reused or restocked. For our part, we will engrave the text exactly as entered, including capitalization and punctuation.
In some cases, we are able to provide replacement caps for your item at a nominal charge. Contact us if you would like to pursue this option.
Warranty Information
Dayspring Pens only passes on the Cross Pen Warranty. We do not directly warranty or process warranties for Cross pens, nor offer repair parts or services. All warranty claims MUST be made directly with Cross pens as detailed below.Â
We take personal pride in our products and your satisfaction is our primary concern.  All Cross pens are unquestionably guaranteed for life. If you have a product that is in need of repair please visit the Cross repairs page for information, call 800-282-7677, or email customerservice@cross.com. Â
Cross Writing Instruments Full Perpetual Warranty Guarantee
All Cross writing instrument mechanisms are unquestionably guaranteed against mechanical failure, regardless of age. Mechanical failure is defined as a defective product or a product unable to function as a result of construction or workmanship when used in accordance with the Care & Use Instructions. A.T. Cross shall have the right to determine if the item is defective and, at its option, replace it with a similar or equivalent item. For a replacement, the defective product must be returned to A.T. Cross at customer’s expense (shipping and insurance fees), plus there is an additional handling fee for processing. Customers are advised to obtain insurance against loss or damage when shipping products to A.T. Cross. Without proof of shipment, Cross cannot replace product it does not receive. Please review the below information fully.
This warranty gives you specific legal rights, and you may have other rights which vary from country to country, state to state or jurisdiction to jurisdiction.
Exclusions from warranty include: Normal wear and tear, stains, discolorations or scratches. Damage caused by any accident, fire, theft, flood, or other causes beyond our control. Damage caused by ink leaks to textiles, apparel or other personal property. Damage caused by misuse, abuse and/or negligence. Damage resulting from repairs or manipulations carried out by unauthorized or non-qualified repair/service personnel. Leads, erasers and ink refills exhausted in the course of normal use, damaged fountain pen nibs, emblems and other customized decorations. Damage caused by the use of refills or ink cartridges other than those produced by Cross.
Warning: Pen caps can obstruct breathing. Keep out of mouth. This product in not intended for children. Applicable to stylus tips: In no event shall Cross be liable for incidental or consequential damages of any kind or character including, without limitation, physical damage to the surface of personal digital assistants or hand-held PCs. Some states and jurisdictions do not allow the exclusion of incidental or consequential damages, so the above exclusions may not apply to you.
To obtain warranty service within the U.S. or Canada visit AT Cross.
Customers are advised to obtain insurance against loss or damage when shipping products to Cross. Without proof of shipment, Cross cannot replace product it does not receive.
Bulk Discounts
Orders of quantity receive a discount. The updated pricing is reflected once the items are added to the cart. Quantity discounts are applied on the product level.
| Â Quantity | Discount |
| 2 - 9 | 4% |
| 10 - 49 | 6% |
| 50 - 99 | 8% |
| 100+ | 10% |
Our Process
Once you place your order, your exact information goes into our engraving system to ensure there is no change from what you entered.
Engraving Your Order
Once we are ready to process your order, we select the pen you requested from our shelves. Next, we align your pen on the tray of our machine, and begin the marking process. In less than a minute, your pen is engraved perfectly. Engraving is not like any other decoration, it is a permanent personalization that will never wear off or fade.
Finishing Your Order
After we complete the engraving process, we hand polish the pen and place it in a quality gift box. From there your order goes to our packing station where it is inspected, packed, and prepared for shipment by the method of your choosing. At the end of the day, your order is picked up by the carrier service and on its way home to you.
