Cross Calais Ballpoint and Rollerball Set - Chrome

Product Features:

• Set includes the practicality of a twist-action ballpoint with the fluid ink of a capped rollerball
• Medium girth lustrous chrome body and appointments with black ink
• Comes in Cross brand gift box
• Custom personalization appears brass, complimentary first line
• Lifetime Mechanical Warranty by Cross
• Versatile gift for colleagues, graduates, corporate logos, employee appreciation, men and women

Technical Specifications:

• Cross Calais AT0115-1, AT0112-1
• Barrel Width: 1.2 cm
• Pen Weight: 1.2 oz Ballpoint and 1.1 oz Rollerball

Whenever possible, we do our best to get your order out more quickly but our standard production time is 4 - 5 business days. You can also expedite production by selecting Rush Production to ensure that your order will ship within one business day. Rush orders received by 1:00 pm EST will ship on the same day from Virginia.

Free standard shipping in the United States is processed via USPS has a transit time of 4 - 6 business days. This can expedited to another faster method of your choosing at checkout.

When will I get my order?

10 business days or less. If you upgraded your production time or shipping speed, you can figure out how long it will take by adding the two numbers together. But don't worry, we will send you all the specific details and tracking once we process your order.

Return Policy

We want you to be happy with your product!

Within 30 days of your order, we offer a 100% refund if a product was faulty or damaged in shipping and replacement is out of the question. While extremely rare, if we make a mistake we will also refund or replace the item.

Since our orders are custom engraved specifically as you request, we do not accept preferential returns. Once the item is personalized for you, it cannot be reused or restocked. For our part, we will engrave the text exactly as entered, including capitalization and punctuation.

In some cases, we are able to provide replacement caps for your item at a nominal charge, please contact us if you would like to pursue this option.

Once you place your order online, we will transfer your exact information into our engraving system to ensure there is no change from what you entered.

Engraving Your Order

Once we are ready to process your order, we select the pen you requested from our shelves. Next, we copy over your request, align your pen on the tray of our machine, and begin the marking process. In less than a minute, your pen is engraved perfectly. Engraving is not like any other decoration, it is a permanent personalization that will never wear off or fade.

Finishing Your Order

After we complete the engraving process, we hand polish the pen and place it in a quality gift box. From there is goes to our packing station where it is packed and prepared for shipment by the method of your choosing. Finally, your order is picked up by the carrier service and on its way home to you.